I did reach out to Support and was told by them to set my Battery Optimization to UNRESTRICTED. At this time I am forced to “FORCE STOP” the apps on both mobile devices though I do maintain connection to the Mycloud device through the 2 computers also connected which backup data to my M圜loud device as well… I am now forced to go into Settings and “FORCE STOP” the app to prevent any damage to my phone from battery drain and overheating.Īlso like others reporting on Google Play Reviews my Samsung Tab A Tablet also continuously shows the notification icon in my Notification page and in the App displays “Preparing backup…”Īdditionally I am forced to go into Settings and “FORCE STOP” the app to prevent any damage to my tablet from battery drain and overheating.Ĭlearly there is an issue which is causing problems. Since the update I am needing to charge it TWICE DAILY!Īdditionally my phone is now heating significantly. Prior to the update I would only need to charge my phone for 15 minutes every morning from about 80% - 85% to 100%. Since the most recent update of the Mycloud OS 5 Android App updated on Februthe App is causing significant drain on my Samsung S10 phone battery.
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